Information We Collect

We collect information you provide directly to us, such as when you create an account, book restoration services, purchase materials, or contact us for support. This may include your name, email address, phone number, postal address, and payment information.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, respond to your comments and questions, and communicate with you about products, services, and events.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with service providers who assist us in operating our website and conducting our business.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. For more detailed information about our use of cookies, please see our Cookie Policy.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties and encourage you to read their privacy policies.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

Your Rights and Choices

You have the right to access, update, or delete your personal information. You may also opt out of receiving promotional communications from us by following the instructions in those messages.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.

Contact Information

If you have any questions about this privacy policy, please contact us at info@luntridream.com or call us at +81 3-3514-6050.